General
How do I clean my covers?
The best way to clean our covers is with a soft scrub brush and warm water.
We do not recommend washing our covers in a washing machine as the machine agitation may cause the cover or seams to rip and/or tear. Air dry only.
We do not recommend...
Do you ship outside of the United States?
Yes, only to Canada currently.
What are the differences in water repellency, water resistance and waterproof?
Water repellent fabric sheds water but is permeable to air. The fabric is tightly woven and/or has a finish applied that causes the water to bead up and run off.
Water resistant fabric is constructed to hinder the absorption and/or penetration of water...
How do I return an item that just doesn’t fit?
Contact the website or the store you where you bought the product to find out what their return policy is and follow their instructions for returns.
What color do your covers come in?
Each cover collection has its own color. Please visit our product pages for the colors of each item.
Do I need to measure the item that I am covering or can I just use the manufacturer specs?
We recommend taking the measurements yourself as manufacturer’s measurements are not taken in the same way we measure for our covers.
Where can I buy your cover in a store?
We do not have a list of specific places that you can purchase our product as we have thousands of retailers and distributors of our product.
What kind of fabric is my cover made of?
Our products are made of various fabric materials. Please visit our product pages for more general information.
If you need more detailed information, please contact our customer service department at (800)854-2315.
What are your hours of operation?
Monday through Friday from 7:30AM-4:00PM PST.
What is your contact information?
Our Mailing address is:
26600 72nd Av SSuite 101Kent, WA 98032
Phone number: 253-395-3900
Toll free number: 800-854-2315
Fax: 253-395-3991
Email: [email protected]